Customer care guides

Looking after your new investment.

In this section you will find information on how to look after and maintain your new landscaping installation. 

you will be able to find all the information you will ever need to look after your new investment.

we are so confident of our workmanship that we guarantee all our workmanship for 10 years (excludes pointing).


block paved driveway care

Looking after your new block paving


Thank-you for choosing Love Property Maintenance and Landscaping to carry out the work on your block paved driveway. We suggest you read the following advice to enjoy many years of use from your new driveway. All of our paved driveways are installed with planning, precision and pride and they come with a 10 year guarantee. Please get in touch using our contact form if you are experiencing any issues with your new driveway that you feel we should be aware of.

Initial block paving maintenance

For the first few weeks after the drive has been laid, joints between blocks will be relatively porous. Water from rain or other sources may  flush out sand, particularly on sloping sites. It is important that the joints are topped up with jointing sand to prevent any damage to your driveway.

Block paving maintenance and cleaning

  • A good clean with a broom and suitable detergent (available from DIY stores and high street hardware stores)
  • If a jet washer is used, it should be angled at 30°and sprayed diagonally on a medium pressure. Not adhering to this advice may mark the surface of some paving materials and break up the jointing material 
  • Make sure all cleaning products has been rinsed away
  • Apply a weed preventative between joints of block paving
  • Re-sand and re-point any joints if necessary - contact us for advice if unsure how to proceed.

Removing difficult stains

If stains persist after general cleaning more purposeful methods or chemical treatments may need to be employed. A local hardware store or DIY centre should be able to help. We suggest the application of any treatment should be carried out on a small section of the affected area first, carefully following the manufacturer’s instructions. Wear suitable protective clothing at all times. Ensure there is sufficient ventilation when using chemicals.

Whilst using chemicals, extra care has to be taken to avoid damaging or staining connecting material. When diluting acids, remember to always add acid to water and not water to acid. Always read manufactures instructions.

Try to identify the source of the staining and repair it. This will prevent further staining to block paving. Eg., repaint rusty gates, downpipes etc.

Treating for efflorescence or calcium blooming

Wash the effected area with a propriety biodegradable citric acid based cleaner. Chemical methods of removal should never be used on clay products. Wire brushes should not be used for cleaning the clay paving surface. Always test a small area first and if in any doubt about using Citric Acid block paving, contact us for advice.


decking and fencing care

How to take care of your new decking or fencing


Fencing and decking fitted by Love Property Maintenance and Landscaping comes with a 12 month parts and Labour warranty.

Love Property Maintenance and Landscaping uses only the best quality timber which has been pressure treated to enhance durability for all wooden installations. However, wet rot is the biggest problem for outdoor wooden products like fencing and decking. The following suggested tips and maintenance routine can help prolong the life of fencing or wooden decking for many years to come.

Wooden fencing care & maintenance

  • After installation, we recommend garden fences, rails, panels, posts are sealed with wood sealer, stain or paint. A water repellent preservative may also be applied to the bottom lip of the fence
  • Wooden fence posts are susceptible to wet rot, try to avoid planting directly in front or along the sides of any posts. Climbing plants may encourage wet rot to your fence, train such plants to use a separate trellis, clean and seal the wood each time the plant dies out
  • Check and maintain fencing annually,  reseal, stain or paint panels, rails and posts in early Spring
  • Autumn - to ensure there are no signs of rotten wood, which could make fence panels more susceptible to breakage or damage in high winds and rough weather.

Wooden decking care & maintenance

  • After installation, we recommend wooden decking and posts are sealed with wood sealer, stain or paint. 
  • Each Spring use of a stiff brush to remove algae or organic build-up that may have occurred - use a cleaning agent and pressure washing may be required, follow the manufactures usage instructions and wear suitable protective clothing, hose down the decking to remove any residue - take care walking on wet decking as it may be slippery
  • We recommend that decking be resealed with a brush on water repellent every year, for best results re-apply a water repellent when the deck is dry after cleaning - Always follow the manufacturers instructions
  • At the end of the season we suggest a repeat of the actions we recommend above for Spring, this will help prepare decking for rigours of Winter, making less susceptible to decay.


turf after care guide

How to look after your new turf

Initial care advice

Care and maintain a new lawn the same as any other living plant. Watering is very important for newly laid turf, using a sprinkler is an effective way to ensure new grass receives the moisture it needs.

Make sure all turf receives watering as moisture is unlikely to spread. Lift a corner on a slab of turf to check water has permeated all the way through and reached the soil beneath the turf. Quantities of water will vary with soil types and temperature.

It will be important to water the turf twice a day for the first two weeks, early in the morning and late afternoon. Avoid walking on the grass after it has been watered.

Please keep off new turf for the first six weeks or longer if its laid on a steep gradient, this will allow time for the grass to establish.


Start mowing after 6 weeks with the cutting blades set to a high setting to start and then mow again a few days later to reduce the height, if required. We recommend using a mower with a collector as raking can damage the grass in early days until it becomes fully established.

Try to avoid mowing any more than 1/3 of the sward length in one cut. Make sure mower blades are regularly sharpened. From experience we have found that petrol mowers tend to give the best results. We advise the grass should not be allowed to reach an unmanageable height.

Mowing may be repeated once a week from Spring to Autumn

General care of your lawn - weed & feed

Make sure turf is fertilized at least twice a year, we recommend in Spring and Autumn. An all-in-one weed and feed may be used but we would suggest using a dedicated lawn fertilizer instead, using a selective weed killer when required. Always use the fertilizer at least 2 weeks before the weed killer. Follow the manufacturers safety and handling instructions for garden chemicals and wear suitable protective clothing or apparatus. Use recommended quantities only. We suggest the use of a granular spreader as will achieve more even results.

Moss treatment

Moss may be treated with lawn sand, carried out in Spring will give the best results. 3in1 weed, feed and moss killers will not be so effective



Artificial grass is low maintenance, not no maintenance.


Whilst it does not require watering or mowing like traditional lawns, there is some upkeep required to make sure it stays in good condition. Just like with any home (or in this case garden) furnishing, you need to care for your artificial lawn on a regular basis so that it lasts longer and proves to be a good investment. A little goes a long way and carrying out just a little light maintenance work once a month can save you a huge job at the end of the year. So let’s take a look at how to care for your artificial lawn in a way that keeps it green and lush for longer.

Brush it off

When artificial lawns are newly laid they have a sand infill that slowly structures the turf. In order to ensure the turf is in optimum condition when it settles, it is important to tend to the lawn regularly over the first 6-8 weeks. All you need to do is lightly brush the grass on a regular basis, but not too forcefully as it could misshape the turf.

After this initial period (6-8 weeks) and for the rest of the lawn’s life, you will only ever need to brush the lawn to give it a spruce up. Brushing it just once a month is ideal but make sure you brush it in all different directions so you keep the turf pile bouncy and upright – think fluffy not comb over.

Of course, you will need the best brush for the job, and we suggest a medium soft bristle brush which will be gentle but effective on the artificial grass. Although brushing with a soft-bristled brush might seem like light work, it will make a noticeable difference to the appearance and condition of your lawn.

De-Debris Your Lawn

Artificial grass lawns have a membrane backing that, though ideal for letting water run through, minimise the risk of unwanted plants and weeds that grow through normal grass patches. That said, the tenacity of certain weeds and mosses means the odd one may come through anyway so it is best to be prepared and know how to tackle weeds and moss should they appear. Unlike when you weed natural grass, you can’t go digging through your artificial grass with a trowel or fork. Instead you have two choices; the first is to focus purely on the cosmetic, taking off the tops of weeds when they show through the grass, without really addressing the root of the problem. Alternatively, you could use a moss or weed killer BUT make sure it is a water-based solution, so as not to damage the grass. Once the moss and weeds are dead you can simply remove them by hand or brush them off.

Any organic debris like leaves and dead plants should be removed from your artificial lawn as quickly as possible. This is because a build-up of organic matter can damage the lawn’s drainage and encourage weed growth. You can collect the debris by hand, with a brush or even using a leaf blower – just make sure you keep on top of it.

Stubborn Stain Removal

The resistant material of an artificial grass lawn means you ought to be able to remove most stains and marks quickly, using hot soapy water (washing up liquid is fine for the job. Tougher oil marks and such can be removed using a cloth and some mineral spirits. If you have to clean up animal mess then make sure it is removed as soon as possible, followed by a wash of the area if needed.



Looking after your new Indian sandstone


Discoloration and a loss of the sheen and texture of Indian sandstone paving slabs are a problem regardless of where you live in Britain. Time, traffic, the type of plants that surround the paving slabs, and the proximity of the slabs to water all have an impact on how fast the paving slabs become dirty and how frequently the paving slabs need to be cleaned.

One of the primary considerations in cleaning Indian sandstone paving slabs is the type of grout or material that was used to level the slabs and to fill the joints. Sand is typically used that has a similar colour to the stones used. A sealer that prevents the sand from discolouring is a benefit that prevents loss of sand during cleaning and due to normal wear.

The materials that you need to clean Indian sandstone paving slabs depend on the material that causes the discoloration and how porous the sandstone is. Very porous stone needs careful attention to prevent the removal of the stone when it is cleaned.

What causes the stains?

Knowing what has caused the discoloration of your paving stones is a great help in determining what cleaner to use and what cleaning method to use. The most common contaminates are dirt, algae, lichens, and moss.

Dirt gets tramped into the stone surface. There is a chemical adherence of dirt due to its negative charge as well as a physical impression of dirt into the surface of the sandstone slabs.

The green discoloration of sandstone is usually caused by algae. Alga is in the air. The spores are microscopic, but they can travel miles on the wind. The spores of algae become residents of your sandstone when it is wet and rapidly grows into large colonies.

Black, grey, and white spots on sandstone slabs that get larger over time are caused by lichens. Lichens are a symbiotic relationship between algae and a fungus. The tiny organisms can be transported by the wind from trees that are close to your paving slabs.

Moss from any local river or stream can be transported by air to your lovely Indian sandstone paving slabs and produce an unsightly green border around each slab. The moss grows in the dirt between the paving slabs.

What to avoid using

Cleaning Indian sandstone paving slabs is a matter of what to avoid and prevent a change in colour or a complete loss of colour. Any cleaner that contains iron will react with Indian sandstone and can produce a rust colour on the paving slabs. Many fungicides that remove lichens can discolour the sandstone permanently.

The simple approach

Dirt, moss, and algae can usually be removed using a dilute mixture of household bleach. The bleach should not be used straight out of the bottle. Dilute the bleach in the same amount of water as bleach. Pour the bleach mixture on the slabs and wait for 30 minutes. Wash the bleach and contaminates away with plenty of water.

The sodium hypochlorite in the bleach kills the moss and algae but it will not prevent a new infestation.

The lichen problem

Bleach will not destroy the majority species of lichens. The lichens can be removed by physical brushing with a wire brush. This method has the dangers of marring the appearance of the sandstone. Fungicides made for sandstone will remove lichens. Do not use fungicides that contain iron because the iron will make some of the minerals in sandstone turn brown and rusty coloured.

Power washer

A power washer is a great tool for cleaning Indian sandstone paving slabs. The machines are especially useful if you have a large area of sandstone to clean.

Care must be taken in the amount of pressure used on sandstone. Some sandstone is relatively soft and needs low pressure cleaning that may require more than one pass.

Power washers can combine chemical cleaners. Care should be taken that no iron is in the cleaner and that the concentration of bleach is about one half of the concentration of household bleach. It is cheaper to use household bleach than to buy sodium hypochlorite cleaners.